Question 1

Do I need my own API keys?

Accepted Answer

Yes, for real analyses. Connect your OpenAI, Google Gemini and Perplexity API keys securely in Workspace Settings.

Question 2

Does Aventyra charge for provider usage?

Accepted Answer

No. Your subscription covers access to Aventyra's platform and features. AI-provider usage is billed separately by the provider connected to your workspace.

Question 3

Can I explore Aventyra without API keys?

Accepted Answer

Yes. The 14-day trial includes access to demo data. Connect provider keys when you are ready to run real analyses.

Question 4

Can my team see my API keys?

Accepted Answer

Complete keys must never be displayed. Only authorised workspace owners and administrators may manage provider connections.

Question 5

What counts as an active prompt?

Accepted Answer

An active prompt is a buyer-intent question configured for monitoring. Each prompt may be run against one or more connected providers and repeated according to the plan limit.

Question 6

Can I change plans?

Accepted Answer

Yes. Customers can upgrade or downgrade according to the existing Stripe subscription and proration rules.